1. Eligibility for Return
Return or exchange requests can be made within 7 days of delivery.
- Item must be unused
- All original packaging and tags must be intact
- Include accessories and proof of purchase
2. Items Not Eligible
- Used or damaged products
- Custom or personalized items
- Final sale products
- Hygiene-related products (if applicable)
3. Return & Exchange Process
Step 1: Contact us with your order number
Step 2: Send photos of the product
Step 3: Ship the product back once approved
Step 4: Receive exchange or store credit
4. Shipping Costs
- Return shipping is paid by the customer
- If wrong or damaged item received, we cover shipping
5. Refunds
Refunds are issued as store credit. Cash refunds are not available.
6. Contact Information
For any queries regarding returns or exchanges, contact us:
Email: peacockstudio.shop@gmail.com
Store Name: Peacock studio
Address: AddressDrop